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Privacy Policy – EC.SG

Last updated: September 2025

At EC.SG, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website (ec.sg) or any of our related EC project microsites (e.g., ottoplace.ec.sg, rivelle.ec.sg, coastalcabana.ec.sg, tampines.ec.sg).


1. Information We Collect

When you interact with EC.SG or our sales partners, we may collect the following:

  • Personal details: Name, email address, phone number, family nucleus details provided in enquiry forms, E-Application registrations, or WhatsApp messages.

  • Financial details: Household income, CPF usage, Resale Levy, housing grant eligibility, and loan assessment information voluntarily submitted.

  • Property preferences: EC project interest (Otto Place, Rivelle Tampines, Coastal Cabana, etc.), preferred unit type, price range.

  • Technical data: IP address, browser type, device information, and cookies for analytics, security, and load performance.


2. How We Use Your Information

Your information may be used for the following purposes:

  • Responding to enquiries and assisting with E-Applications.

  • Providing updates on new Executive Condominium launches, floor plans, price guides, and balance units.

  • Assessing eligibility for CPF Housing Grants, Resale Levy, and financing options.

  • Sending you timely updates about showflat previews, EC launch dates, and URA Master Plan developments.

  • Improving our websites, SEO performance, and overall user experience.


3. Sharing of Data

We do not sell or rent your data. Your information may only be shared with:

  • Developers’ official marketing teams for processing EC sales and bookings.

  • Financial institutions or consultants to help assess EC affordability, MSR/TDSR, and loan packages.

  • Trusted service providers (hosting, analytics, or IT support) who help us run EC.SG securely.


4. Cookies & Tracking

Our websites use cookies and analytics tools (such as Google Analytics) to:

  • Monitor visitor traffic, SEO ranking, and engagement.

  • Personalize browsing experiences across our EC microsites.

  • Deliver relevant property updates and financing guidance.

You can disable cookies in your browser settings, though some functions (like form submissions) may not work properly.


5. Data Security

We adopt industry-standard safeguards to protect your personal data. However, no online transmission or storage system is completely secure. We encourage users to share only the information necessary for EC eligibility and application processing.


6. Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you may:

  • Request access to your personal data.

  • Ask for corrections to inaccurate or outdated information.

  • Withdraw consent for certain types of data usage.

To exercise these rights, please contact us via our Contact Page.


7. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect regulatory, technical, or business changes. The “Last updated” date will always be shown at the top of the page.